{"chatWidget":{"display":{"mobile":"true","desktop":"true","after":"0","pages":["article","blog","collection","collections","home","product","page","searchresults"]},"position":{"mobile":"right","desktop":"right"},"offset":{"mobile":"25","desktop":"20"},"greeting":{"enable":"true","message":"Hi there! How can we help you? Tap here to chat with us","after":"5","sound":"false"},"button":{"icon":"1","isWithText":"false","text":"Chat with us","isRounded":"true","background":"#075e54","color":"#ffffff"},"box":{"theme":"4","header":{"gradient":"true","background":["#075e54","#25d366"]},"footer":{"powerBY":false}},"tab":{"faq":{"enable":"true","heading":"FAQ","box":{"heading":"Help","subHeading":"How can we help?"},"searchHolder":"How can we help?","question":[{"question":"MillionParcel is Government vendors ? ","answer":"<p>Yes we are,\u00a0 we can submit thu\u00a0<a href=\"https:\/\/www.vendors.gov.sg\">https:\/\/www.vendors.gov.sg<\/a>, so dont worry as we have experiance for this. <br \/><br \/>Below details is needed before we submit<br \/>1:\u00a0Sub-Business Unit<br \/>2:\u00a0Attention Name<\/p>","enable":"true"},{"question":"Can i have my brand printing ? ","answer":"<p>Hi yes, current we do have provide the primting service for below item<br \/><br \/>1: Carton Box <br \/>2: Paper Bag <br \/>3: Bubble Wrap include Inflatable Pillow, column, wrapper <br \/>4: Polymailer<br \/><br \/>That will be have a MOQ depend of the size and item, please provide us below 3 details\u00a0<br \/><br \/>1: Size : L x W x H (mm)<br \/>2: any request of materials<br \/>3: Printing design file in pdf or AI file.<\/p>","enable":"true"},{"question":"I need it urgent, can i self collection ? ","answer":"<p>Hi Yes, you can contact us before coming, our operation hour is below\u00a0<\/p>\n<p>Mon-Fri: 10am - 6pm<br \/>Saturday: 10am -1pm<br \/>Avoid Lunch Time 1-2pm<br \/>(Sun & Public Holiday Close)<\/p>\n<p>Contact : +65 87115815<br \/>22 Pioneer Cres, #03-06A West Park BizCentral, Singapore 628556<\/p>","enable":"true"},{"question":"If i buy more, any discount? ","answer":"<p>Hi Dear, of cause, we always welcome buyer buy more to save the cost.\u00a0<br \/>you can refer this page and apply the voucher before check out ^^<br \/><br \/>https:\/\/millionparcel.sg\/pages\/discount-coupon<\/p>","enable":"true"},{"question":"What is the status of my order?","answer":"<p>Once your order is shipped we will send you another email along with the link to track your order.<br \/><br \/>You can click to the link and know the current state ^^<br \/><br \/>Our standard courier take 2-5 working day delivery after ship out.\u00a0<br \/><br \/><br \/><br \/><br \/><\/p>","enable":"true"},{"question":"Can I change my order?","answer":"<p>We can only change orders that have not been processed for shipping yet.<br \/><br \/>To make changes to your order, please reach out to support by submitting your request via \"contact us\" form.<\/p>","enable":"true"},{"question":"Can i change the shipping address  ?","answer":"<p>We can only change\u00a0the address that have not been processed for shipping yet.<br \/><br \/>To make changes to your order, please reach out to support by submitting your request via \"contact us\" form.<\/p>","enable":"true"},{"question":"I have found wrong item, what can i do? ","answer":"<p>Oh Dear, so sorry for this,\u00a0please privide the photo of the parcel, the shipping label and the item picture so we can check and find out a better solution asap for you.\u00a0<br \/>i am apologize for any inconvenience caused.<\/p>","enable":"true"}]},"whatsapp":{"enable":"true","heading":"Hi there","box":{"heading":"Hi there","subHeading":"We are here Happy to help."},"contactChat":"false","contactChatText":"Hello! I'm {{NAME}} from the {{ROLE}}.","multipleContact":"true","contacts":[{"icon":"1","iconType":"pre-default","name":"Customer Support","role":"Manager","number":"6587115815","available":"auto","availableTimezone":"UTC"},{"icon":"2","iconType":"pre-default","name":"Sales Order Support","role":"Manager","number":"6588589533","available":"auto","availableTimezone":"UTC"}],"available":{"type":"auto","timezone":"UTC","start":"0:0","end":"0:0"},"shareMessage":{"text":"Hey, how can I help you?","isUrl":"false","placeholder":"Send a message\u2026"}},"contactUs":{"enable":"true","heading":"Contact Us","box":{"heading":"Contact Us","subHeading":"What question do you have?"},"field":{"name":{"text":"Name","type":"required"},"email":{"text":"Email","type":"required"},"phone":{"enable":"false","text":"Phone","type":"optional"},"question":{"text":"Question","type":"required"},"captcha":"true","captchaNote":"To verify that you are not a robot","buttonText":"Submit"},"receive":"hello@millionparcel.sg"},"trackOrder":{"enable":"true","heading":"Track Order","box":{"heading":"Track Order","subHeading":"Track your placed order location"},"field":{"orderNumber":{"text":"Order Number","type":"required"},"email":{"text":"Email","type":"required"},"mobileNumber":{"text":"Mobile Number","type":"optional"},"buttonText":"Track"},"errorMessages":{"orderNotFound":"Order not found","requestInvalid":"Something went wrong please try again later","paramaterMissing":"Request paramater is missing or invalid"}}},"tabsOrder":["faq","whatsapp","contactUs","trackOrder"]}}